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Support

Foundry's Technical Support section provides Support Contract and Warranty customers with the technical services you need to maintain your network, including Release Notes, Software Upgrades, MIBs and Support FAQs.

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Select below to view Support options for:
AccessIron• BigIron• EdgeIron• FastIron• IronPoint• NetIron• Other• SecureIron• ServerIron

Product	DESCRIPTION	DETAILS	MSRP*	Quote
IVIEW-SW	Software Support	Yearly Software Support fee for IronView Network Manager, allowing for minor and major "dot" or sub-release software upgrades and maintenance upgrades. *NOTE: Support Contracts must be purchased within 30 days of product shipment. After this period, each system will require an Out of Warranty Repair charge to determine Support eligibility.*	~~$2195~~
ON-SITE	On-Site Installation	ON-SITE INSTALLATION SVC (PER HOUR CHARGE) *NOTE: Support Contracts must be purchased within 30 days of product shipment. After this period, each system will require an Out of Warranty Repair charge to determine Support eligibility.*	~~$275~~
REPAIR	Out Of Warranty Repair	OUT OF WARRANTY REPAIR (30% the Per Unit LIST) *NOTE: Support Contracts must be purchased within 30 days of product shipment. After this period, each system will require an Out of Warranty Repair charge to determine Support eligibility.*	$0

*Note: MSRP is for comparison purposes - your price will be much lower.

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